Buy precious metals by phone
Call us at 1-800-981-6542, Monday through Friday, 7am to 5pm EST. When you call to buy gold, a Pure Gold Account Executive can give you instant price quotes and explain how to lock in your price and complete your order.
Buy precious metals online – it’s easy and secure
You can also place your gold bullion order online, on our safe, secure website, after which a Pure Gold Account Executive will contact you to confirm and complete your precious metal order.
Price Confirmations and Binding Agreement
Once you have placed an order to buy or sell with Pure Gold Global, you have entered into a binding agreement.
When ordering online, the price at which your order is submitted is the locked-in price. An email will be sent to you to confirm your order. You must ensure that your payment is dated within 24 hours and received by us within five business days on orders under $25,000 (USD) and three business days on orders more than $25,000 (USD) to guarantee your price.
The minimum orders for bullion purchases at Pure Gold Global:
- two ounces of gold
- two ounces of platinum
- five ounces of palladium
- 100 ounces of silver
We often carry speacial offers of gold bullion less than two ounces, and sometimes have speacial silver offers less than 100 ounces.
Payment to Pure Gold Global must be provided using a credit card, bank wire, certified check, cashiers check, money orders or personal check.
Credit card orders for any amounts are reviewed on an order by order basis. Large credit card orders may be subject to additional documentation or screening and are subject to our approval. Therefore, we recommend paying by one of the other methods on orders more than $2,500 (USD).
Payment by Bank Wire Transfer
Payment by bank wire transfer is best.
Payment by bank wire transfer enables us to provide the best service. We start the shipping process as soon as the wire is confirmed, which means that the order often is received by the buyer within a week of the order being placed, sometimes only a matter of days.
However, during periods of high activity, shipment of orders can be delayed. When we anticipate delayed shipments, we inform buyers at the time orders are placed.
Investors considering more than one precious metals investment may want to see if their banks provide convenient phone, fax or Internet bank wire services. Nowadays, many businesses can initiate wire transfers from their office computers.
Payment by Check
For orders less than $50,000 and in low volatility markets, Pure Gold Global will accept payment by check. However, payment by check -- either a personal check or a cashier's check -- means shipment is delayed because we do not send orders paid by check to or shipping department until two weeks after we deposit the check. Further, payment by check means that the check has to be mailed to us, which takes two to four days.
Persons familiar with cashier's checks may ask why we wait two weeks when the money is pulled from their accounts when the cashier's checks are purchased. The problem is that few banks will verify that checks have cleared, personal checks or cashier's checks. Therefore, it is necessary for Pure Gold to allow ample time to learn if the check is not going to clear.
Actually, payment by personal check works better than payment by cashier's check, for two reasons. To obtain a cashier's check, a trip to the bank has to be made whereas a personal check simply can be dropped in the mail.
Payment instructions will be issued on the final page of your ordering process and again by email after you place your order. Pure Gold does not accept C.O.D. orders. We reserve the right to refuse or cancel any order deemed questionable or of significant risk to Pure Gold Global.
Shipping, Handling, and Insurance
For orders less than ten ounces of gold, ten ounces of platinum, twenty ounces of palladium and 500 ounces of silver, there is a $35 shipping and handling fee. Shipping and handling is free for quantities in excess of those stated.
Shipment of Your Items
Pure Gold Global orders are shipped through Registered/Insured U.S. Mail, UPS & Federal Express. Each package is fully insured and requires a signature upon delivery. Packages sent registered and insured mail can take on average 5-10 business days.
Pure Gold Global strives to ensure client confidentiality. We do not sell or share our customers' names, and we do not computerize transactions. Not putting transactions on a computer protects our clients from record theft. It also makes it difficult for someone to come in and demand to see who has bought precious metals from Pure Gold Global.